Enhanced customer service support Easypaisa introduces WhatsApp Channel support

The leading digital payments platform in Pakistan, Easypaisa, is transforming consumer experience with WhatsApp channel help. This project helps users to access a dedicated WhatsApp number +923411103737 using an integrated, 24/7 automated support channel.

Easypaisa's WhatsApp support is an excellent project for any non-branch banking player in Pakistan, with direct responses and the potential to work without human interaction and with predefined guidelines for interaction to encourage consumers.


Smartphone users can quickly find answers to their questions on a number of aspects, including how they can purchase an ATM card, connect debit cards to the Easypaisa account, apply for a loan, reset an Easypaisa PIN, and build an ATM pin to name a few.

Speak about the improvement,  "We have always worked at providing customers with the best digital payment experience as pioneers of digital finance service in Pakistan and are constantly developing innovative solutions for them," said M. Mudassar Aqil, CEO Easypaisa / Telenor Microfinance Bank.


"We want to provide our customers with convenient information to enable customers to better decide on their digital banking requirements by providing WhatsApp channel support," he added that.

By introducing the WhatsApp Support option, users can take full advantage of the large range of Easypaisa items quickly and comfortably.

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