Vivo Pakistan Announces Contactless Customer Support via WhatsApp

Vivo the world's leading smartphone brand enables its customer service through WhatsApp to provide customer requests across Pakistan with immediate and contactless support.

Users can now search for some kind of help before or after-sales through Vivo WhatsApp: +923167772877. The chat service is working between 9:30 am and 6:00 pm Monday to Saturday, with the exception of public holidays.

The WhatsApp Customer Service launch makes online support for customers much more robust for Vivo. Users may also request assistance through hotline and web platforms (Email, live chat, & FB messenger)

"At Vivo, customer focus is at the core of everything we do," Kevin Jiang, Director of Customing Services at Vivo Pakistan said. Vivo has shown that consumers prevail over all others if they study and innovate for better offerings or strategize easier contact systems. Taking into account the present situation, the WhatsApp customer service portal brings us closer to our consumers and enables us to provide quick and easy support while remaining secure at home."

The WhatsApp Customer Support team has now been functional since the start of the service on 30 March 2021 and offers the full resolution of customer requests, advice, and reviews.

The service strives to make it easier for consumers to communicate quickly and easily in order to fit their needs. Vivo advises its clients to save the number and, for any technical assistance, product, bid and maintenance-related requests, to contact the Customer Service Team during working days.